F.A.Q.s

Kickstarter Information

When will you begin your crowd-funding campaign?

We plan to launch our Kickstarter campaign in mid September to coincide with the Portland Mini- Maker Faire.  It will be a 30 day campaign ending in the middle of October 2017. 

Why should I buy The Maker’s Vise through your Kickstarter?

The Maker’s Vise will NOT be coming to market if the crowd-funding goal is not met.  Also, we aim to reward our ‘early adopter’ customers with limited edition customization and free sets of custom jaws.

Do you ship internationally?

Yes, we will be accepting international orders.

When will The Maker’s Vise begin shipping?

If our campaign reaches its funding goal early on, we can begin manufacturing immediately.  The tooling lead time is around two weeks.  The actual shipping date is TBA depending on demand.

Vise Customization

Why are custom jaws important?

You can do a lot with a good pair of ground flat steel jaws with sharp edges, and that’s why we are including a pair standard with every vise, but you can do SO MUCH MORE with custom jaws.

Clamping onto curved edges with flat jaws is less than ideal.  The natural tendency is to compensate for the lack of surface area with increased clamping pressure.  Custom soft jaws will hold your objects firmly but with a greatly reduced risk of damage.

What if I don’t have access to a 3D printer?

That’s okay!  The steel stock jaws and custom soft jaws starter sets provided with our vise should be enough to handle most jobs.  Browse our library and pick out any additional jaws you’ll need, and we’ll print them for you at a low cost and mail them to you.  If you need a jaw design that is not in our library, send us the specifications and we’ll make it for you.

Orders and Returns

How do I place an Order?

We are only accepting orders for The Maker’s Vise on Kickstarter.  Once our campaign begins mid-September, we will provide a link on our homepage.  From there, watch our video, and choose from a number of funding tiers.  

Thank you.

Do I need an account to place an order?

You will need to setup an account with Kickstarter to purchase The Maker’s Vise.  This allows us a connection to our backers where we can silicate feedback, gather shipping information, and notify you of production updates.  

You are not required to setup an account on our website to purchase custom jaws and/or handles.

Who should I to contact if I have any queries?

We suggest directing queries to the comments section of the Kickstarter page.  That way we can address your queries for everyone and we won’t have to repeat ourselves as often.  Otherwise, you are free to e-mail us.

Can I cancel or change my order?

Yes, Kickstarter will allow you to cancel or change your order up until the campaign end date in mid- October.  After that date, you will need to contact us directly and we will be more than happy to work with you.

How Do I Track My Order?

Once The Maker’s Vise has shipped we will provide our customers a tracking ID.

How Can I Return a Product?

If you are not happy with our product within a reasonable time from your purchase, e-mail us, mail us back what you were dissatisfied with, and we’ll provide a refund.